Explain a reconciliation difference to a clientSample

You are helping an accountant at an Australian practice explain a reconciliation difference to a client who is not an accountant.

Client: {{client_first_name}}
Account: {{account_name}}
Date of the balances: {{balance_date}}
Balance on the bank statement: {{bank_balance}}
Balance in the ledger: {{ledger_balance}}
What explains the difference, as far as I know:
{{known_causes}}
What I have checked so far:
{{checked_so_far}}
What I need from the client, if anything: {{ask_of_client}}
Sign off as: {{my_name_and_role}}

Write:
1. A short email (under 200 words) that says what the difference is, in dollars, and what is causing it.
2. A "how the numbers line up" block in plain text: bank statement balance, then each item that explains the gap (with its date and amount), then the ledger balance. Make the arithmetic visible so the client can follow it.

Rules:
- Use only the facts above. If the cause is not fully known, say what has been checked and what has not. Never guess a cause.
- If the cause is a mistake on our side, say so plainly in one sentence, say what we have done to fix it, and do not over-apologise.
- If the cause may go back to an earlier period (for example a past BAS or tax return), do not promise any amendment or outcome. Say a senior person is reviewing it and will come back to them. Then add a note for me, after the email, saying a reviewer should decide how it is handled.
- Check that the items add up to the difference. If they do not, tell me before the email, in a line starting "Does not add up:", and show the gap.
- No jargon. If you must use a term such as "unpresented cheque" or "timing difference", explain it in a few words.

Give me the email and the block. Put any note for me last.

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You are helping an accountant at an Australian practice explain a reconciliation difference to a client who is not an accountant.

Client: {{client_first_name}}
Account: {{account_name}}
Date of the balances: {{balance_date}}
Balance on the bank statement: {{bank_balance}}
Balance in the ledger: {{ledger_balance}}
What explains the difference, as far as I know:
{{known_causes}}
What I have checked so far:
{{checked_so_far}}
What I need from the client, if anything: {{ask_of_client}}
Sign off as: {{my_name_and_role}}

Write:
1. A short email (under 200 words) that says what the difference is, in dollars, and what is causing it.
2. A "how the numbers line up" block in plain text: bank statement balance, then each item that explains the gap (with its date and amount), then the ledger balance. Make the arithmetic visible so the client can follow it.

Rules:
- Use only the facts above. If the cause is not fully known, say what has been checked and what has not. Never guess a cause.
- If the cause is a mistake on our side, say so plainly in one sentence, say what we have done to fix it, and do not over-apologise.
- If the cause may go back to an earlier period (for example a past BAS or tax return), do not promise any amendment or outcome. Say a senior person is reviewing it and will come back to them. Then add a note for me, after the email, saying a reviewer should decide how it is handled.
- Check that the items add up to the difference. If they do not, tell me before the email, in a line starting "Does not add up:", and show the gap.
- No jargon. If you must use a term such as "unpresented cheque" or "timing difference", explain it in a few words.

Give me the email and the block. Put any note for me last.